Domain: burroakahc.com Category: Project Created: May 24, 2016 Company: Account username/ID: ipg.burroakahccom Customer Name: Richard Kitterman Customer Phone: +1 (785) 706-1157 Alternate Phone: Empty Time Zone: Contact Email: richardkitterman@brandermillvet.com Services: Keyword Limit: 1 Project Owner: Bernardo Murillo SEO Zendesk ID: 264456579 User System Bernardo Murillo February 5, 2019 2:55 PM **Current Rankings - In home vet Manhattan KS | 3 **What was discussed - 1st call attempt no answer and vm is not set up - 2nd call attempt no answer and vm is not set up **Next appt time stamp - on March 6, 2019 at 10:30am ** What to talk about next time - Rankings **Link to zendesk - https://seogears.zendesk.com/agent/tickets/275630 **Billing up to date: - 2/4/2019 Bernardo Murillo January 4, 2019 11:26 AM **Current Rankings - In home vet Manhattan KS | 3 **What was discussed - 1st call attempt no answer left message - 2nd call attempt no answer left message **Next appt time stamp - on February 5, 2019 at 3:30pm ** What to talk about next time - Rankings **Link to zendesk - https://seogears.zendesk.com/agent/tickets/267894 **Billing up to date: - 1/04/2018 Rachel Russell December 7, 2018 11:48 AM Social Bookmarking Complete Billing - 2018-12-09 Bernardo Murillo December 4, 2018 1:59 PM **Current Rankings - In home vet Manhattan KS | 4 **What was discussed - 1st call attempt no answer left message - 2nd call attempt no answer left message **Next appt time stamp - on January 4, 2019 at 10:30am ** What to talk about next time - Rankings **Link to zendesk - https://seogears.zendesk.com/agent/tickets/261041 **Billing up to date: - 12/04/2018 Bernardo Murillo November 1, 2018 4:19 PM **Current Rankings - In home vet Manhattan KS | 5 **What was discussed - 1st call attempt no answer left message - 2nd call attempt no answer left message **Next appt time stamp - on December 4, 2018 at 1:30pm ** What to talk about next time - Rankings **Link to zendesk - burroakahc.com **Billing up to date: - 10/04/2018 Bernardo Murillo October 1, 2018 4:53 PM **Current Rankings - In home vet Manhattan KS | 5 **What was discussed - 1st call attempt no answer left message - 2nd call attempt no answer left message **Next appt time stamp - on November 1, 2018 at 1:30pm ** What to talk about next time - Rankings **Link to zendesk https://seogears.zendesk.com/agent/tickets/246128 **Billing up to date: - 09/04/2018 Bernardo Murillo August 29, 2018 10:24 AM **Current Rankings - In home vet Manhattan KS | 4 **What was discussed - 1st call attempt no answer left message - 2nd call attempt no answer left message - Emailed monthly stats **Next appt time stamp - on October 1, 2018 at 12:00pm MDT ** What to talk about next time - Rankings **Link to zendesk - https://seogears.zendesk.com/agent/tickets/238975 **Billing up to date: - 08/04/2018 Bernardo Murillo July 30, 2018 12:58 PM **Current Rankings - In home vet Manhattan KS | 4 **What was discussed - 1st call attempt no answer left message - 2nd call attempt no answer left message - Emailed monthly stats **Next appt time stamp - on August 29, 2018 at 12:00pm MDT ** What to talk about next time - Rankings **Link to zendesk - https://seogears.zendesk.com/agent/tickets/232581 **Billing up to date: - 07/09/2018 System July 9, 2018 9:57 AM Project consultant changed from Allie Bannerman to Bernardo Murillo Taylorae Solimine June 28, 2018 6:54 AM Social Bookmarking Complete Billing - 2018-06-09 Allie Bannerman June 22, 2018 5:29 PM Allies account notes: I've never spoken to this person. Definitely give it a shot, but feel free to change the keyword as needed to prevent over opt Allie Bannerman June 8, 2018 1:04 PM **Current Rankings - In home vet Manhattan KS | 3 **What was discussed - updated on campaign -changing keyword to "mobile veterinary Manhattan KS" **Next appt time stamp July 10, 2018 at 5:30pm ** What to talk about next time - email update on campaign **Link to zendesk https://seogears.zendesk.com/agent/tickets/222138 **Billing up to date 2018-06-04 Allie Bannerman May 8, 2018 4:07 PM **Current Rankings - In home vet Manhattan KS | 2 (+3) **What was discussed - 1st call missed left vm **Next appt time stamp June 11, 2018 at 1:00pm ** What to talk about next time - update on campaign **Link to zendesk https://seogears.zendesk.com/agent/tickets/215566 **Billing up to date 2018-05-04 Allie Bannerman April 9, 2018 1:51 PM **Current Rankings - In home vet Manhattan KS | 5 (+2) **What was discussed - emailed update on campaign **Next appt time stamp May 8, 2018 at 4:00pm ** What to talk about next time - update on campaign **Link to zendesk https://seogears.zendesk.com/agent/tickets/209219 **Billing up to date 2018-04-04 Allie Bannerman March 7, 2018 3:22 PM **Current Rankings - In home vet Manhattan KS | 7 (+16) **What was discussed - emailed update on campaign **Next appt time stamp April 9, 2018 at 1:00pm ** What to talk about next time - update on campaign **Link to zendesk https://seogears.zendesk.com/agent/tickets/202421 **Billing up to date 2018-03-04 Allie Bannerman February 12, 2018 9:44 AM **Current Rankings - In home vet Manhattan KS | 23 **What was discussed - 1st call missed left vm -2nd call missed left vm **Next appt time stamp March 7, 2018 at 1:00pm ** What to talk about next time - update on campaign **Link to zendesk https://seogears.zendesk.com/agent/tickets/197218 **Billing up to date 2018-02-04 Taylorae Solimine January 16, 2018 2:24 PM Social Bookmarking Complete Please optimize site (title tags, meta description, h1 tag) Billing - 2018-01-09 *** WEBSITE NEEDS WAY MORE WRITTEN CONTENT *** Allie Bannerman January 12, 2018 2:00 PM **Current Rankings - In home vet Manhattan KS | 21 **What was discussed - updated on campaign, made appointment to speak **Next appt time stamp https://seogears.zendesk.com/agent/tickets/191667 ** What to talk about next time - update on campaign **Link to zendesk https://seogears.zendesk.com/agent/tickets/191667 **Billing up to date 2018-01-04 Allie Bannerman December 11, 2017 1:35 PM **Current Rankings - In home vet Manhattan KS | 24 **What was discussed - updated on campaign **Next appt time stamp January 12, 2018 at 12:15pm ** What to talk about next time - update on campaign **Link to zendesk https://seogears.zendesk.com/agent/tickets/186042 **Billing up to date 2017-12-04 Allie Bannerman November 9, 2017 1:16 PM **Current Rankings - Veterinary house call Manhattan KS | 4 **What was discussed - 1st call missed left vm -2nd call missed left vm going to add new keyword: In home vet Manhattan KS **Next appt time stamp December 11, 2017 at 12:00pm ** What to talk about next time - new keyword, contact customer? **Link to zendesk https://seogears.zendesk.com/agent/tickets/180345 **Billing up to date 2017-11-04 Allie Bannerman November 9, 2017 1:13 PM Added 'In home vet Manhattan KS' to Keyword List Allie Bannerman November 9, 2017 1:13 PM Changed status of 'Veterinary house call Manhattan KS' to Tracking Allie Bannerman November 9, 2017 1:13 PM Deleted 'pet home care manhattan KS' from Keyword List Allie Bannerman November 9, 2017 1:13 PM Deleted 'mobile veterinary' from Keyword List Allie Bannerman November 9, 2017 1:13 PM Deleted 'animal home care manhattan KS' from Keyword List Allie Bannerman November 9, 2017 1:13 PM Deleted 'mobile veterinary service Manhattan KS' from Keyword List Allie Bannerman October 9, 2017 8:27 AM **Current Rankings - Veterinary house call Manhattan KS | 4 **What was discussed - 1st call missed left vm -2nd call missed left vm **Next appt time stamp November 9, 2017 at 1:00pm ** What to talk about next time - update on campaign **Link to zendesk https://seogears.zendesk.com/agent/tickets/173688 **Billing up to date 2017-09-11 Allie Bannerman September 12, 2017 1:39 PM **Current Rankings - Veterinary house call Manhattan KS | 4 **What was discussed - updated o campaign, offered lower pricing since they are still on the Get Marketing plan for too much money **Next appt time stamp October 9, 2017 at 8:00am ** What to talk about next time - changed plans? new kw? **Link to zendesk https://seogears.zendesk.com/agent/tickets/168760 **Billing up to date 2017-09-11 Allie Bannerman August 14, 2017 1:18 PM **Current Rankings - in home vet Manhattan KS | 89 **What was discussed - gave quick update on the campaign **Next appt time stamp September 13, 2017 at 12:00pm ** What to talk about next time - update on campaign **Link to zendesk https://seogears.zendesk.com/agent/tickets/163896 **Billing up to date 2017-08-11 Shelby Evenstad August 10, 2017 4:22 PM **What Happened or What was discussed? : -updated onsite -added tracking code. site already has webmaster code Legacy Note July 13, 2017 5:00 PM 2017-07-14 (ashumway) **Current Rankings Veterinary house call Manhattan KS | 8 **What was discussed 1st call missed left vm sent email 2nd call missed left vm sent email **Next appt time stamp August 14, 2017 at 12:30pm ** What to talk about next time update on campaign **Link to zendesk https://seogears.zendesk.com/agent/tickets/158816 **Billing up to date 2017-07-11 Legacy Note June 8, 2017 5:00 PM 2017-06-09 (ashumway) **Current Rankings Veterinary house call Manhattan KS | 0 **What was discussed updated keyword to Veterinary house call Manhattan KS **Next appt time stamp July 14, 2017 at 10:00am ** What to talk about next time update on campaign **Link to zendesk https://seogears.zendesk.com/agent/tickets/152844 **Billing up to date 2017-05-11 Legacy Note May 14, 2017 5:00 PM 2017-05-15 (ashumway) **Current Rankings Pet home care Manhattan KS | 18 **What was discussed gave update and suggested new keywords: veterinary house call manhattan KS in home vet manhattan KS **Next appt time stamp june 9th ** What to talk about next time update, schedule call **Link to zendesk https://seogears.zendesk.com/agent/tickets/148494 **Billing up to date 2017-05-11 Legacy Note April 17, 2017 5:00 PM 2017-04-18 (ashumway) **Current Rankings pet home care manhattan KS | 17 **What was discussed left vm introduced myself as new MPC, explained jamie leaving, scheduled new appointment **Next appt time stamp Monday, May 15 ** What to talk about next time changing keyword **Link to zendesk https://seogears.zendesk.com/agent/tickets/144138 **Billing up to date n/a Legacy Note February 23, 2017 5:00 PM 2017-02-24 (jweems) **Current Stats or Current Results : -pet home care manhattan KS 16|16 **What Happened or What was discussed? : -go ov er the key word -key word is not over optimized just yet but look to switch it out soon -1st call missed sent email left VM suggestions *** pet home care **Next appt time stamp : -na per Gen **What Needs To Be Done or Discussed Next Time? : -see if the keyword is over optimized go over the keyword -see if he wanted to switch otu the key word i sent him **Link to zendesk : -https://seogears.zendesk.com/agent/tickets/134953 **Checked Billing -02/11/2017 Legacy Note January 30, 2017 5:00 PM 2017-01-31 (zsolimine) *Current Rankings -pet home care manhattan KS | 30 | 13 | 14 - - - - **What was discussed - Called out to customer first time and got his vm - Left vm and sent email to customer about first missed appointment - Sent 1st email to customer - Called out to customer a second time and got his vm - Left 2nd vm and sent email and rescheduled customer -receiving bounceback from acuity scheduling **Next appt time stamp -February 24, 2017 at 8:30am ** What to talk about next time - Go over customers campaign status - Check key phrases and change them with customer if they are overoptimized - Sent 2 emails about missed appointments **Link to zendesk - https://seogears.zendesk.com/agent/tickets/130869 **Last bill date - 2017-01-11 Legacy Note January 12, 2017 5:00 PM 2017-01-13 (zsolimine) **Current Rankings -pet home care manhattan KS | 30 | 13 **What was discussed - Reached out to customer 2 times and customer did not answer left 2 voicemails with customer -Customers emails are bouncing back -Need to get new contact information from the customer **Next appt time stamp -January 31, 2017 12:30pm MST ** What to talk about next time -Go over campaign status -Check and see if key phrases are over optimized -also get new contact information from customer **Link to zendesk - https://seogears.zendesk.com/agent/tickets/128168 **Last bill date -2017-01-11 Legacy Note December 8, 2016 5:00 PM 2016-12-09 (cvaldez) **Current Rankings -pet home care manhattan KS | 30 **What was discussed -left voicemail -sent email **Next appt time stamp -January 10, 2017 ** What to talk about next time -campaign status **Link to zendesk - https://seogears.zendesk.com/agent/tickets/123047 **Last bill date -2016-11-11 Legacy Note November 15, 2016 5:00 PM 2016-11-16 (cvaldez) Richard Kitterman **Current Rankings -animal home care manhattan KS | 23 **What was discussed -voicemail left **Next appt time stamp -Friday, December 9, 2016 ** What to talk about next time -Campaign status **Link to zendesk - https://seogears.zendesk.com/agent/tickets/119647 **Last bill date -2016-11-11 Legacy Note October 25, 2016 5:00 PM 2016-10-26 (cvaldez) **Current Rankings 33 animal home care manhattan KS 57% ...possible time to change **What was discussed Voice mail, presented myself as his MPM an suggested a change in keyword via Email **Next appt time stamp Wednesday, November 16, 2016 25min Consultation (Tim) with Cristian Valdez 12:40pm - 1:05pm Richard Kitterman ** What to talk about next time new word as well as goals as he is on 1 keyword **Link to zendesk https://seogears.zendesk.com/agent/tickets/116512 **Last bill date 2016-10-16 2016-10-11 Get Marketing $189.95 Credit card Paid| m Legacy Note October 12, 2016 5:00 PM 2016-10-13 (trosen) **Current Rankings animal home care manhattan KS | 28 **What was discussed - KW Ranking progress **Next appt time stamp: Wednesday, October 26, 2016 at 3:30 pm ET ** What to talk about next time - Get Marketing Bundle Refresher **Link to zendesk: https://seogears.zendesk.com/agent/tickets/114583 **Billing up to date: 2016-10-16 2016-10-11 Get Marketing $189.95 Credit card Paid| m Legacy Note May 24, 2016 1:40 PM Get Marketing Bundle http://getmorebundles.com/Get_Marketing_Bundle_5_7_2013.pdf 1. OX Business Email 2. GoMobi Mobile Websites 3. Simply Local 4. SubmitNet Platinum 5. SEO For One Keyword 7. Facebook Page 6. Text-to-Go 8. Email Brain Legacy Note January 29, 2015 5:00 PM 2015-01-30 (kskaggs) Change to Bess. Legacy Note October 15, 2014 5:00 PM 2014-10-16 - Keyword Updated -> Our Main Goal Is To Provide The Best Medical Care For Your Pets With The Least Amount Of Stress Possible for Everyone Involved! Legacy Note September 4, 2014 5:00 PM 2014-09-05 - Added tracking keywords: mobile veterinary service Manhattan KS mobile veterinary pet home care manhattan KS Legacy Note September 4, 2014 5:00 PM 2014-09-05 - Sent new mpm message with contact info. Legacy Note September 3, 2014 5:00 PM 2014-09-04 - Get Marketing bundle rebilling current on 9/16/14 for $99.95 - jumps to $149.95 on 10/16/14 Legacy Note September 2, 2014 5:00 PM 2014-09-03 - (Ignacio) Change MPM - from Ritchie to Ken Legacy Note September 2, 2014 5:00 PM 2014-09-03 - (Ignacio) Confirm if rebilling is current; client may benefit more from Mgd Local Lift svc Legacy Note June 24, 2014 5:00 PM 2014-06-25 01:06:06 Zen Ticket - https://seogears.zendesk.com/agent/#/tickets/33511 Legacy Note June 24, 2014 5:00 PM 2014-06-25 - sent email congratulating on existing success and advising more keywords. Offered free content if they upgraded to a multi keyword campaign Legacy Note May 26, 2014 5:00 PM 2014-05-27 02:05:43 Zen Ticket - https://seogears.zendesk.com/agent/#/tickets/30208 Legacy Note October 17, 2013 5:00 PM 2013-10-18 - Richard wrote back in and said he would be available between 1 and 4pm central on Friday the 18th. Attempted to reach Richard and got his voicemail. Left him a message stating we were going to get the campaign started for the keyword "animal home care manhattan KS" and that I would send him some information regarding Google Local to setup. Mark As Important Note Visitor Statistics 30 Day Avg (Normal) 1 30 Day Total (Normal) 23 30 Day Avg (Unique) 1 30 Day Total (Unique) 23